Usage

To use your solutions, you need SaaS usage types that you can assign to the members or external members of your organization. You can purchase the desired number of SaaS usage units for each SaaS usage type.

To purchase additional SaaS usage units, please contact Fabasoft Cloud Support (cloudsupport@fabasoft.com: new window).

Note: When using legacy SaaS usage types, the available functionality may differ from the following descriptions (see chapter “Legacy SaaS Usage Types”).

To view the usage of your solutions, click on “Usage” in the organization's dashboard.

The “Usage” area is divided into the following sub-areas:

• Consumption
  Shows the current consumption as a bar chart.
• Overview
  Provides an overview of the most important usage data. By clicking on the overview, you can view the maximum consumption of the individual features in the usage history.
• SaaS usage types
  Shows the number of purchased and available SaaS usage units per SaaS usage type.
• Additional apps
  If apps have been purchased that are not assigned to a SaaS usage type, they will be displayed here.
• Volume
  Shows the number of units purchased and available for volume-based features.

SaaS Usage Types

The following SaaS usage types can be made available for each solution:

• Full Access (can be used for members)
  Enables full access.
• Read Access + Comments (can be used for members)
  Enables read access and integrated commenting.
• Access for External Members (can be used for external members)
  Enables access for external members.
  Note:
  • The restrictions for external members can be found in the Fabasoft Cloud software product information.
  • For each concurrent user purchased, only the contractually agreed number of external members can be added.
  • The purchased and available concurrent users per calendar day (UTC) are displayed in the “Volume” area. A concurrent user of a solution is consumed by an external member if the external member uses the corresponding solution on a device at least once on a calendar day (UTC).
  • If 80% of the concurrent users of a SaaS usage type have been consumed on the current calendar day, a warning is displayed on the welcome screen of the organization administrators.
  • Navigate to a concurrent user volume to display the usage history of the last few weeks as a diagram.
    Note: You can obtain detailed information on concurrent user usage via the “Show Concurrent User Usage” context menu command, which is available for external members, external organizations, teams and the organization.

Type of Assignment

In the solution context, the assignment is mainly automatic or semi-automatic. Organization administrators can also assign or change the SaaS usage types subsequently.

If an assignment is made outside of a solution context, the SaaS usage types defined as standard are taken into account. In the “SaaS Usage Types” area, the Assignment column shows the type of assignment.

• Manually
  With manual assignment, the SaaS usage type must be explicitly assigned by an organization administrator.
• Manually (Default SaaS Usage Type for Members)
  Manually (default SaaS Usage Type for External Members)
  • SaaS usage types defined as default are automatically assigned to new members or external members if they are not created in a solution context.
  • At least one SaaS usage type must be defined as default for members or external members.
  • Only one SaaS usage type can be defined as default for members or external members per solution.

You can change the type of assignment using the context menu commands “As Default for Members”, “As Default for External Members” or “Do Not Use as Default”. Only the context menu commands that are possible in the current context are offered.

Information on the SaaS Usage Type

Navigate to a SaaS usage type to obtain the following information:

• Consumption
  Shows the consumption of the SaaS usage type.
• Assignment
  Displays the members or external members to whom the SaaS usage type has been assigned.
• Configured Apps
  These apps offer various setting options and roles. Access is therefore managed via separate app configurations.
  Note:
  • An inactive configured app can be activated via the “Enable” context menu command. Depending on the app, the app configuration is either generated automatically or can be generated via the welcome screen (notifications).
  • An app can also be provided via several SaaS usage types.
• App Configurations
  Shows the app configurations of the active configured apps of the SaaS usage type.
  Note: An overview of all app configurations of active configured apps can be found in the organization under “Advanced Settings”.

Assign a SaaS Usage Type

To assign a SaaS usage type of a solution to members or external members, proceed as follows:

1. Click on Membership in the organization's dashboard to open the member administration.
2. Navigate to the desired member.
3. Click “Assign Solutions” in the context menu of the member.
   • Solutions
     Select the SaaS usage type for each solution you want to assign to the user. To remove a solution, select “Not Assigned”. Only the entries that are possible in the current context are offered.
   • Apps
     If necessary, select the apps (if available) that you want to assign to the user.
4. Click “Assign”.

Note:

• Select several members or external members to carry out the assignment together.
• Alternatively, you can navigate to a SaaS usage type and execute the “Assign” action.
• If a SaaS usage type is withdrawn from a member or an external member, the user is removed from the app configurations assigned to the SaaS usage type (asynchronous). The user is not removed from the app configuration if they also obtain the corresponding app via another SaaS usage type.

Legacy SaaS Usage Types

If legacy SaaS usage types are still used in your organization, the following deviations apply:

• The SaaS usage type “Access for External Members” refers to “Named Users” and not to “Concurrent Users”. There are no “Concurrent Users”.
• External members can be assigned the SaaS usage type “Full Access”.
• If the SaaS usage type is removed for a user, this user is not removed from the associated app configurations.
• The support button is always available to external members.
• The “App Configurations” widget is also displayed in the “Usage” area.
• Inactive apps are displayed in the “Additional Apps” widget in the “Usage” area.