Scope of Services - Fabasoft Cloud Superior
The edition “Fabasoft Cloud Superior” contains the full scope of services of the edition “Fabasoft Cloud Enterprise” and offers the following advantages.
Individual Software Development
Use Case | Description |
|---|---|
Individual software development | If a project requires tailored solutions (e.g. connecting external systems), they can be efficiently implemented with the Fabasoft Cloud. |
Change and Asset Management
The change and asset management enables you to create and manage change processes. This allows carrying out adaptations to an IT infrastructure in a controlled, efficient and risk-minimized manner.
In addition, problem records can be managed and processed using a problem management process. IT asset shelves are used to manage the inventory passed to employees.
Use Case | Description |
|---|---|
Dashboard | The change and asset management dashboard is the central access point to the change and asset management. When a user is added at least to one shelf, a dashboard is automatically created and placed on “Home”. When a user is removed again, the dashboard is also removed. |
Configuration | In the change and asset management configuration, app administrators can manage shelves, artifacts, general settings and app users. |
CMDB shelves | Configuration management database (CMDB) shelves are used to manage artifacts and to define access rights. The artifacts can be created in the following folders: Servers, Virtual Machines/Servers, IT Services, Application Services, Network Components, Locations, Cluster and Checks. |
RFC shelves | RFC shelves are used to manage RFCs (requests for change) and to define access rights. |
Creating request for change | Requests for change (RFCs) are used to request a change. |
Change process | RFCs can be processed through a change process in the workflow. |
IT asset shelves | IT asset shelves are used to manage the inventory passed to employees and to define access rights. Assets can be handed over to or handed back by employees through a workflow. |
Managing IT assets | The inventory handed over to employees can be managed using assets. |
Problem record shelves | Problem record shelves are used to manage problem records and to define access rights. |
Creating problem records | Problem records are used to document the details of a problem. |
Problem management process | Problem records can be processed through a problem management process in the workflow. |