The Fabasoft Cloud App requires certain app permissions for particular actions. When the app tries to execute such functions, a dialog is displayed by the operating system to provide access.
The Fabasoft Cloud App must be secured with an app passcode. The additional app passcode is an extra layer of security in order to protect the data stored on your device. If you switch the app to background for more than 15 seconds, or keep it open for more than 3 minutes without interaction, the app will be automatically locked. In order to unlock the app, you must identify yourself via the app passcode or biometric identification. The app code must consist of at least six digits.
If the passcode is entered incorrectly 5 times, all data in the app will be erased.
In case the dialog for biometric identification is accidentally closed, you can reopen it via the biometric ID button at the bottom left.
There are multiple ways to log into the Fabasoft Cloud App:
To log into the Fabasoft Cloud App, proceed as follows:
Authentication with Client Certificates
The Fabasoft Cloud App supports authentication with client certificates. On Android devices, the client certificates stored on the device in the systems key store can be used.
On iOS, apps are not allowed to access the system key chain to get access to globally deployed certificates. However, if required, it is possible to import a client certificate into the app. This can be done either by importing a PKCS#12 file into the Fabasoft Cloud App using Finder (macOS only), or by opening a file with the extension pfx.fabasoft in the Fabasoft Cloud App using the “Open in” feature of another app. The certificate file must include the private key so that it can be used for authentication. The certificate is securely stored in the key chain of the device.
However, when you use the permanent login feature (activate “Stay logged in” on the login page), the authentication is delegated to a Safari web view which has access to the system key chain as well. In general, mobile device management software allows to distribute client certificates that can be used in Safari. In this case, the client certificate does not need be stored in the context of the Fabasoft Cloud App.
Additional Cloud Services
If you want to add an additional Fabasoft Private Cloud service in addition to the Fabasoft Public Cloud, proceed as follows:
For more information, see chapter ”Cloud Services”
When performing a long tap on the app icon on the home screen of your device, you can directly navigate to “Worklist”, “Favorites”, or “Search” or you can enter the “Offline Mode”.
You may receive push notifications, e.g. if a workflow activity has been sent to you. You can directly open the activity in the “Worklist” by clicking on the push notification in the notification center.
Note: On iOS, you must explicitly allow push notifications for the app. If you do not receive notifications, you need to enable them in the “Settings” app for the Fabasoft Cloud App.